# Your entire customer service in one single window

The bot answers instantly from your knowledge. Your team sees everything and can step in anytime

## What changes for your team from day one

Less searching, less waiting, less pressure. More time for conversations that need people

## Your customers write everywhere and it all lands in FAMMRO

Every message lands in the same inbox. The reply goes back the same way

Answers from your knowledge

Open questions go to your team

## The scan reads your website Line by line, sentence by sentence

Every phase of the scan stays visible to you. Sentences become cards and find their folder

## The bot reads first and then answers

It searches pages, files and texts and queries orders live in the shop

## Answers in customers’ language with live data from the shop

The bot recognizes every visitor’s language and pulls the order status live from the shop

The bot works

Your team decides

## Your team takes over at once right when it matters most

One click and the chat is your team’s. Another click hands it back to the bot

You set up the bot

Customers see it now

## Your bot in your branding visible live in the widget

Your brand fits your shop exactly. The widget shows every change instantly

## Start actions guide customers to the goal before the first chat

Ten start actions are ready in the widget from order status to a callback from the team

## Each change stays visible and much of it can be undone

The log shows who changed what and when. Owner and team stay clearly distinguishable

## How FAMMRO reaches you via website and inbox

Every connection is its own controllable instance. You control each one, pausing instead of deleting

The chat window also runs on your hosting

### Every instance gets its own boundaries

## Seven days to test with your shop and then decide in your own time

Payment method first, charged after seven days

Cancel anytime, effective at the end of the term

Source: https://fammro.com/en