FAMMRO Crawler for website operators
What it reads, how to recognize it and how to block it
What it does
Shops use FAMMRO as the assistant in the chat on their website
For this the crawler reads websites a shop enters in its console, usually its own
The pages become the knowledge the assistant uses to answer customer questions
The content is stored only in the knowledge of that one shop
On its own it reads a website again at most every 6 hours
How to recognize it
It identifies itself the same way in every request
User-Agent: Mozilla/5.0 (compatible; FAMMRO-Crawler/1.0; +https://fammro.com/crawler)
From: support@fammro.comIn robots.txt its name is FAMMRO-Crawler
robots.txt
Before every run it reads the robots.txt of your website
It follows the group for FAMMRO-Crawler, or if there is none, the group for all crawlers
It does not fetch disallowed addresses, including sitemaps and shop APIs
It observes Crawl-delay, up to 2 seconds between two requests
It caps longer Crawl-delay values at 2 seconds
Limits
It starts with 6 simultaneous requests
If your server returns 429 or 503, it fetches fewer pages at once
It loads up to 10 MB per response and 30 MB per sitemap and stops at anything larger
How to block it
These lines in your robots.txt block it from your whole website
User-agent: FAMMRO-Crawler
Disallow: /To block single areas, add lines of their own to the same group
User-agent: FAMMRO-Crawler
Disallow: /checkout
Crawl-delay: 2New rules apply from the next run
Contact
Questions and notes about the crawler to support@fammro.com
Please include your domain and when the requests happened