Complete control over every change

Log, passkeys, roles and permissions Each company sees only its own data

Try 7 daysSee more

The log records every change

Who, what and when, with the value before and after One click reverts a change

Change logAllSettingsKnowledgeTeamLeads
JA

JanaAdmin12 minutes ago

Greeting text changed

Hello! How can I help?Hello, how may I help you?

Reset
MA

MaraSupport1 hour ago

Lead status changed

NewContacted

Reset
SI

YouOwnertoday 08:05

Mara's role changed

ManagerSupport

Reset
JA

JanaAdmin2 days ago

Knowledge entry deleted

Delivery timesdeleted

Only in the log now

Visible per license

Starter7 days

Pro30 days

Business12 months

Owners and admins see all entries, everyone else their own. Reverting works for 24 hours

Sign in with a passkey and a code if you like

Two passkeys protect the Owner’s account See every device and sign it out

  1. PasskeyYour device is the key, via fingerprint, face or security key
  2. Second passkeyA second device secures access in case one is lost
  3. Authenticator appA code from the app as an extra factor, if you like
Signed in devices and sessionsSign out all other devices
This deviceOwner, Chrome on WindowsActive now
PhoneOwner, FAMMRO for Android2 hours agoSign out
Support workstationSupport, Firefox on Linux20 minutes agoSign out

Four roles with clear permissions

Every role starts with what it needs No more and no less

  • OwnerAll permissions, cannot be restricted
  • AdminFull access, subscriptions, invoices, invitations and settings
  • ManagerKnowledge, appearance, leads and export, without channels, team and billing
  • SupportAnswer chats and manage leads, without knowledge, channels or subscription
OwnerAll permissions, cannot be restricted
AdminFull access, subscriptions, invoices, invitations and settings
ManagerKnowledge, appearance, leads and export, without channels, team and billing
SupportAnswer chats and manage leads, without knowledge, channels or subscription

Access

View chatsRead customer chat history

Reply to chatsActively take over open chats

View leadsShow leads and contacts

Manage leadsAdjust status and notes

Operations

Manage knowledgeManage knowledge and files

Manage channelsLink channels and credentials

Bot appearanceAdjust avatar and chat design

Bot behaviorAdjust AI and dialog rules

Administration

Data exportExport customers and data

Manage teamSet members and permissions

Global dataChange company data and language

Subscription and billingManage payments and plans

Every permission can be adjusted per person, nobody can restrict the owner

Protection in layers around your data

Like the outer rings in the logo protect the foundation Each layer on its own, all of them together

Separated per companyEvery query is bound to your company, other customers never see your data
Stored encryptedConversations, contacts, leads and credentials are stored encrypted in the database
Transferred encryptedEvery connection runs over TLS, including to shops and platforms
Passkey sign inPasskeys and a second factor, every session visible and can be ended
Protected from the AIEmail, phone, IBAN and addresses are replaced by placeholders before the language model
Servers and database in the EUFrankfurt and Paris, the AI runs without storage via Vercel, also outside the EU
NextBot Studio
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